Solutions Lead Financial Services Sun Canada
- Developed solutions around pandemic planning
- Sustained compliance
- Legacy Systems Transformation
- Unstructured data and archiving/data management solutions
Consulting Lead/Manager for two major Canadian Banks
- Managed an application architecture review of all Basel technology streams
- Managing multiple consolidation studies and ongoing server virtualization (Unix)
- Identity Management/Waveset
- Oversight and management of troubleshooting and root cause analysis issues of various systems as required
- Solaris (security/access for developers)
- Mobility strategy and roadmap development
- Current state assessment of a Financial Services CRM application
- Mainframe migration analysis (IBM-Solaris)
- Recent projects/experience – [oversight/management]
- Identity Management/Waveset
- Solaris (security/access)
- Technology architecture
- Mobility strategy and roadmap development
- Basel program and business case (enterprise)
- Mainframe migration (IBM-Solaris)
- Server migration
- Disk Consolidation
Highlights
As Principal of Faulkner Consulting - Miles brings a wide array of cross sector client experience from strategy through to implementation. This is supported by close to 20 years of technology and consulting experience.
- Assisted Sun Microsystems with Account Facilitation as well as developing a Business Case for a significant server upgrade project
- VP Business Development and Alliances Bluespark - ATG, Java, Microsoft, Interwoven, Portals, Sun
- Developed and managed an eCommerce IT practice (CGEY)
- North American leader at CGEY for eCommerce Solutions Development (Darestep)
- Program Director at ePoste and directing partner for Ernst & Young (Built a team of 50)
- Managed over 400 operations IT staff for Bell Canada on contract from E&Y
- Lead Consultant Canadian Tire eFlyer
- Many and varied enterprise IT strategy enagagements
Timeline
Past President Internet Advertising Bureau of Canada
Faulkner Consulting
Principal Dec 2002 - Present
President (Elect) Internet Advertising Bureau of Canada
Clients include Sun Microsystems, Canadian Tire and Glaxo Smith Kline - advising on systems development decisions. Ongoing development of websites including JohnTory.ca a leading candidate for the Mayor of Toronto.
Blue*spark Dec 2000 - Dec 2002
Vice President Business Development and Alliances
January 2001 -December 2002
Driving Web /enterprise CRM Consulting opportunities
Managing and Building Business Opportunities with ATG, ePrize/Interwoven,Oracle, Sun and others.
Clients include Bell Canada (CRM strategy), Glaxo Smith Kline and AimFunds as well as Government.
Vice President Cap Gemini Ernst & Young Management Consulting October 1995 - Dec 2000 (Promoted Partner 1998)
Practice Leader eCommerce team"Darestep" - included a team of 25 consultants and technical developers HTML/Java/Microsoft/package implementation skills. North American solutions development leader for Darestep.
Assignments/experience & overall responsibilities include the following:
General I.T.- eCommerce and Internet based asignments:
- Major Bank Internet Diagnostic assessment
- Ontario Power Generation Corp B-B Web Site
- Canadian development of Consumer product's B-B eCommerce network 2000
- Purolator eCommerce Strategy 1999
- Cinergy eCommerce Strategy 1999 (Cincinatti)
- Toronto Hydro Electric Utility 1999-2000 (enterprise strategy and ongoing implementation work)
- Major Petroleum and Energy Retailing Company (Enterprise strategy)
- Computer Software company's strategic plan
- Alberta Wellnet Health Care Network 1997-98 Quality Assurance Role
Electronic Post Office - Building Canada's Virtual Electronic Post Office
Joint Venture between Canada Post and Bank of Montreal - incorporating Bill Presentment and Payment as well as a wide number of other Mail based features.
Ernst & Young Directing Partner.
Responsible for the Program Management Office - all aspects of the business launch -Technology, Operations, Planning, Marketing & Sales as well Commercial Support aspects of the business. Ernst & Young's team has played a major role in many aspects of the technical and business implementation of this major Canadian Internet Program.
A Major Canadian Telecommunications Company (1996-97) Acting Leader of Operations Group
Day-to-day management of operations with a staff of 400 (technical and operations). Made immediate changes in line management and handled a range of challenging situations - operating Internet access and Network Management services.
SYBASE (1988-1996)
Business Process Reengineering Assignments: OASiS (Subsidiary of Sybase)
UK/Europe - Citibank, AT&T, Rolls Royce, Short Brothers(aerospace), Prudential, SITA,Lombard, Exxon (Brussles)
NCR Australia Ltd (1984-1987)
Account Manager Mid Range Systems
- Graduate Management Training Program
Sales & Marketing Unix systems
Education
- MBA City University London 1987-88, London, England
Bachelor of Economics Honours 1980-83, Sydney, Australia
Professional and Community Service
St Christopher House
Past Director of St Christopher House - a Community Services Agency providing Youth, Old Age and local community based assistance in Toronto
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